Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.28
Work Schedule
Flexible
Benefits
Flexible Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Life insurance
Pet insurance
hotel discounts
Food and beverage discounts
learning and growth opportunities
Special events and celebrations
Job Description
Staypineapple is a brand of upscale, award-winning boutique hotels located in highly sought-after destinations across the United States. Known for redefining hospitality, Staypineapple aims to inspire guests through unique and memorable experiences that stand out from the ordinary. The company is rapidly expanding and places huge emphasis on creating a fun, dynamic work atmosphere where team members can thrive while making a meaningful impact on their guests' experiences. Staypineapple prides itself on being far from stuffy and traditional — its culture is energetic, innovative, and deeply committed to going above and beyond for every visitor.
The role of Guest Servic... Show More
The role of Guest Servic... Show More
Job Requirements
- High school diploma or equivalent
- Six to twelve years of related experience
- Demonstrated ability to work collaboratively in a team
- Strong problem-solving skills
- Excellent customer service orientation
- Ability to communicate effectively both verbally and in writing
- Proficiency in managing front desk operations
Job Qualifications
- High school diploma or equivalent
- Six to twelve years of related experience
- Demonstrated ability to contribute to a collaborative and diverse team dynamic
- Ability to quickly assess situations and create effective resolutions to problems
- Possess a passion to provide excellent customer service
- Proficient at fulfilling requests in a thorough and timely manner
- Excellent verbal and written business communication skills
Job Duties
- Providing training and guidance for front desk staff on hotel standard operating procedures and departmental standards
- Stepping in to complete daily hotel front desk tasks
- Assisting Guest Services Manager with monitoring performance and attendance
- Balancing daily paperwork including cash drawer, deposits, reconciling credit cards and submitting batches
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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