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Omni Hotels

Guest Services Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.50 - $24.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

Omni Corpus Christi Hotel is a prestigious four-diamond hotel located in the vibrant downtown Marina District of Corpus Christi, Texas. This luxury establishment offers guests newly renovated rooms that boast spectacular views of the Corpus Christi bay, providing an unforgettable coastal experience. Situated along an impressive 131 miles of Texas coastline, the hotel offers guests a wide range of water-related activities including year-round sailing, swimming, snorkeling, and some of the world’s best deep-sea fishing. These attractions coupled with the hotel’s prime location make it a sought-after destination for tourists and business travelers alike. Omni Corpus Christi Hotel is renowned for... Show More

Job Requirements

  • Minimum 1 year hospitality experience is preferred
  • Willingness to work holidays, weekends or extended hours when needed
  • Willingness to work in various weather conditions
  • Must be 21 years of age or older
  • Must possess a valid Texas driver license and be able to pass a Motor Vehicle Report
  • Ability to stand for the duration of an entire shift
  • Ability to walk, run, bend, push, pull and lift moderate to heavy weight

Job Qualifications

  • Minimum 1 year hospitality experience is preferred
  • Willingness to work holidays, weekends or extended hours when needed
  • Willingness to work in various weather conditions
  • Must be 21 years of age or older
  • Must possess a valid Texas driver license and be able to pass a Motor Vehicle Report
  • Ability to stand for the duration of an entire shift
  • Ability to walk, run, bend, push, pull and lift moderate to heavy weight

Job Duties

  • Understand the influence and importance of all departments on the Front Office and Guest Services
  • Supervise bellmen and valet drivers to ensure smooth and orderly work flow and excellent service to guests
  • Complete training of bellman and driver as directed by Guest Services/Front Office Management
  • Supervise main drive flow, cleanliness, and staffing when necessary
  • Be familiar with all technical equipment related to the Front Drive
  • Familiarity and broad knowledge of Opera and ALICE systems
  • Understand all radio codes and emergency procedures
  • Oversee maintenance of all bell carts
  • Greet all guests in a friendly, warm manner welcoming them to the hotel
  • Maintain ongoing knowledge of all hotel events, promotional programs, amenities and services offered
  • Assist in resolving guest complaints and concerns
  • Be familiar with shift checklist and be able to run the shift in absence of the Manager
  • Complete other duties as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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