Omni Hotels & resorts logo

Omni Hotels & resorts

Guest Services Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $25.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Employee assistance program

Job Description

The Omni Corpus Christi Hotel is a prestigious four-diamond hotel located in the vibrant downtown Marina District of Corpus Christi, Texas. This hotel offers newly renovated rooms that boast spectacular views of the Corpus Christi Bay. Nestled along 131 miles of Texas coastline, the hotel provides guests with boundless opportunities to engage in a wide variety of water activities such as year-round sailing, swimming, snorkeling, and some of the world’s best deep-sea fishing experiences. These attractions make the Omni Corpus Christi Hotel a prime destination for both leisure and business travelers seeking luxury accommodation combined with adventure and natural beauty.... Show More

Job Requirements

  • Minimum 1 year hospitality experience is preferred
  • Willingness to work holidays, weekends or extended hours when needed depending on business demands
  • Willingness to work in various weather conditions
  • Must be 21 years of age or older
  • Must possess a valid Texas driver license and be able to pass a Motor Vehicle Report
  • Ability to stand for the duration of an entire shift
  • Ability to walk, run, bend, push, pull and lift moderate to heavy weight

Job Qualifications

  • Minimum 1 year hospitality experience is preferred
  • Willingness to work holidays, weekends or extended hours depending on business demands
  • Willingness to work in various weather conditions
  • Must be 21 years of age or older
  • Must possess a valid Texas driver license and be able to pass a Motor Vehicle Report
  • Ability to stand for the duration of an entire shift
  • Ability to walk, run, bend, push, pull and lift moderate to heavy weight

Job Duties

  • Understand the influence and importance of all departments on the Front Office and Guest Services
  • Supervise bellmen and valet drivers to ensure smooth and orderly work flow and excellent service to guests
  • Complete training of bellmen and drivers as directed by Guest Services and Front Office management
  • Supervise main drive flow, cleanliness, and staffing when necessary
  • Be familiar with all technical equipment related to the Front Drive
  • Maintain familiarity and broad knowledge of Opera and ALICE software
  • Understand all radio codes and emergency procedures
  • Oversee maintenance of all bell carts
  • Greet all guests in a friendly, warm manner welcoming them to the hotel
  • Maintain ongoing knowledge of all hotel events, promotional programs, amenities and services offered
  • Assist in resolving guest complaints and concerns
  • Be familiar with shift checklist and manage shifts in the absence of the Manager
  • Complete other duties as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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