Job Overview
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Career development opportunities
Employee assistance program
Job Description
UF Health is a leading academic health center dedicated to providing comprehensive and compassionate healthcare services. The institution serves a diverse patient population while prioritizing innovation, education, and research in the medical field. UF Health continually strives to enhance patient experience by fostering a supportive, patient-centered environment with a strong commitment to quality care and safety standards. Its multidisciplinary team of healthcare professionals collaborates closely to ensure holistic treatment and exceptional patient satisfaction. As a respected name in healthcare, UF Health emphasizes professionalism, teamwork, and continuous improvement to meet the complex needs of the community it serves.
The Guest Servi... Show More
The Guest Servi... Show More
Job Requirements
- associate degree or three years customer service experience in healthcare or related industry
- experience supervising or leading work of others
- excellent verbal and communication skills
- computer proficiency
- results oriented
- ability to teach and train others
- excellent problem solving skills
- must successfully pass FBI Level 2 screening for psychiatric hospital positions
Job Qualifications
- associate degree preferred or three years of customer service experience in healthcare or related industry
- experience supervising or leading others
- excellent verbal and communication skills
- computer proficiency
- strong problem-solving skills
- ability to teach and train others
- successful completion of FBI Level 2 screening for psychiatric hospital positions
Job Duties
- engage with patients and visitors to provide assistance and information
- orient patients and families to hospital environment and amenities
- facilitate wayfinding and provide local transportation and lodging information
- support lost and found process and manage valet vouchers
- maintain a safe and clean environment
- proactively communicate and resolve issues between staff and patients
- conduct proactive rounding and customer service recovery
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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