Guest Services Representative - WEEKLY PAY & FULL-TIME!
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Standard Hours
Flexible
Job Description
InTown Suites is a well-established hotel chain known for providing affordable and comfortable extended stay accommodations across the United States. The company is committed to delivering exceptional value to its guests by focusing on the little things that create memorable experiences. InTown Suites prides itself on fostering a workplace culture that is diverse, inclusive, and welcoming, ensuring that both guests and employees feel valued and appreciated. The commitment to quality service and care is evident in every hotel property under the InTown Suites brand, making it a preferred choice for travelers seeking convenient and reliable lodging.
The current oppor... Show More
The current oppor... Show More
Job Requirements
- High school diploma or equivalent
- ability to stand for eight hour shifts
- ability to lift up to 25 pounds occasionally
- proficiency with computer systems
- valid driver’s license and proof of insurance
- ability to work long hours and flexible schedules
- strong communication skills
- ability to manage multiple tasks efficiently
- physical ability to perform required duties including climbing, stooping, and kneeling
- willingness to travel locally as needed
Job Qualifications
- Previous hospitality experience preferred but not required
- any combination of education and experience equivalent to high school diploma
- ability to read, understand, and interpret information in reports and hotel systems
- ability to communicate clearly and effectively in English
- sufficient mathematical skills to calculate room revenue and balance cash bank
- thorough knowledge of front office operations, guest relations, and service standards
- ability to train staff and solve problems effectively
- ability to manage multiple tasks in stressful environments
- strong judgment in guest and operational matters
Job Duties
- Represent hotel in a professional and courteous manner
- check guests in and out in a timely and efficient manner
- ensure reservations are taken correctly and courteously
- be proficient in computer operating systems
- be available at all times to deal with guest issues professionally
- notify General Manager or equivalent immediately of any guest, employee, or cash concerns
- supervise property staff as needed
- ensure compliance of safety and security standards
- report to the Regional Operations Manager in General Manager absence
- be responsible for bank deposits in General Manager absence
- identify and follow up on life/safety and inspection issues
- notify General Manager or equivalent immediately of any safety or security policy violations
- keep desk and office areas clean and neat
- handle administrative duties as assigned
- ensure property is always clean and free of trash and debris
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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