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Guest Services Representative, University Club

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $25.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee wellness programs
Retirement Plan
Tuition Assistance
Employee Discounts
Professional development opportunities

Job Description

USC Hospitality is a distinguished division within the University of Southern California, committed to delivering exceptional dining experiences across its campuses. Serving thousands of students, athletes, faculty, staff, and visitors, USC Hospitality prides itself on offering diverse, fresh, and made-to-order food options through its various fine dining and residential dining establishments. As one of the six core business units under USC Auxiliary Services, it stands as one of the largest employers on campus, demonstrating its scale and significance within the USC community. The unit is renowned for its innovative culinary concepts led by executive chefs and directors dedicated to creating... Show More

Job Requirements

  • Minimum education less than high school
  • 0 - 6 months of experience
  • demonstrated customer service experience
  • experience working in a fast paced environment
  • ability to communicate effectively in English
  • ability to lift up to 50 lbs
  • valid CA driver's license required
  • participation in the Department of Motor Vehicles Pull Notice System
  • strong commitment to USC's unifying values

Job Qualifications

  • Demonstrated customer service experience
  • experience working in a fast paced environment
  • ability to communicate effectively in English
  • ability to lift up to 50 lbs
  • valid CA driver's license required
  • strong commitment to USC's unifying values

Job Duties

  • Provide customer services to faculty, staff, students, and guests
  • meet and greet guests
  • provide necessary information to guests
  • maintain the cleanliness of the facilities, equipment, and service ware
  • assist in set-up and break-down of dining room, serving area, buffets, coffee stations, and product displays
  • stock and maintain all supplies, food items, and utensils
  • provide basic hot and cold food and beverage preparation service
  • serve food and beverages to customers
  • assemble and package food and beverage products
  • interpret and execute directions and requests on Banquet Event Order forms
  • provide basic audio-visual service and support
  • open and close facilities as required
  • assist in kitchen sanitation program
  • comply with standard food handling and sanitation procedures
  • adhere to department service standards and to all health, safety and university rules and regulations
  • attend and participate in meetings as required
  • report to station, ready to work at the time work assignment is scheduled to begin
  • perform other related duties as assigned or requested

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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