Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Employee assistance program
Free membership to the zoo, MOSI, and the Florida Aquarium
Free or discounted admission to many attractions in Florida
Discounts on food, beverage, and merchandise
Job Description
ZooTampa at Lowry Park is one of the premier zoological parks in the southeastern United States, attracting over one million visitors annually. Situated on 56 acres of lush, tropical garden settings, the zoo features naturalistic wildlife habitats and offers a broad range of interactive and educational experiences. Accredited by the Association of Zoos and Aquariums (AZA), ZooTampa is recognized for its educational programs, engaging seasonal events, and family-friendly atmosphere. It provides visitors with opportunities for up-close animal encounters, fun recreational activities, and immersive experiences that connect people with wildlife in meaningful ways. The zoo's mission revolves around rescuing, rehabilitating, and... Show More
Job Requirements
- Conduct all activities in alignment with AZA standards and relevant laws and safety standards
- Ability to work in extreme weather conditions and stand or walk for extended periods
- Ability to use radio, telephone, and computer to communicate and follow instructions
- Manual dexterity for keyboard use and handling tools
- Possess cognitive, auditory and visual acuity and communication skills for essential duties
- Willing and able to work varied and long shifts including holidays and weekends
- Ability to staff special events and work unexpected shifts
- Able to work in physical positions including sitting, bending, reaching, standing, walking, lifting and carrying up to 30 lbs
- Ability to navigate paved and uneven pathways
Job Qualifications
- High school diploma or equivalency preferred
- Customer service experience preferred
- Effective communication skills
- Ability to develop positive relationships with all departments
- Ability to complete projects in a timely manner
- Deal courteously and tactfully with others
- Effective time management
- Ability to follow specific instructions
- Flexible and able to multitask
- Data entry experience with minimum typing speed of 40 wpm
- Cash handling experience preferred
- Ability to communicate ideas effectively
Job Duties
- Greet and assist guests at the front gate
- Sell tickets and upsell annual memberships and premium experiences
- Answer guest inquiries in person and over the phone
- Maintain cleanliness and organization of entry areas
- Accurately handle cash transactions and data entry
- Perform guest screening processes at point of entry
- Enforce policies and procedures courteously and diplomatically
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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