AVE

Guest Services Representative (Part-Time)

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $25.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Time Off
Medical insurance
Vision Insurance
Dental Insurance
401k
paid Birthday Time Off
paid Volunteer Time Off
Complimentary furnished apartment stays

Job Description

AVE is a distinguished hospitality-driven real estate brand operating under the umbrella of Korman Communities, a fifth-generation, family-owned real estate company renowned for its dedication to quality residential living. With a legacy built on exceptional service, the company focuses on creating raving residents through its portfolio of luxury, flexible-stay apartment communities nationwide. AVE offers a blend of fully furnished apartments for short-term stays and contemporary unfurnished units for longer lease options, delivering unparalleled carefree living experiences. Their nationwide communities feature professional onsite teams committed to providing top-tier customer service, complemented by amenities designed to enhance convenience and foster a sense... Show More

Job Requirements

  • must have face-to-face customer service experience
  • hospitality, travel, relocation, corporate housing, or multifamily industry experience strongly preferred
  • strong interpersonal and relationship building skills
  • professional verbal and written communication skills
  • detail orientation and excellent organizational skills
  • ability to problem solve as well as proactively alleviate potential resident concerns
  • willingness to master and use industry systems and programs (Yardi and/or Oscar experience is a plus)
  • ability to work independently as well as in a team environment
  • must be available to work Thursdays and Fridays from 9:30am to 6:00pm and Saturdays from 10:00am to 5:00pm with flexibility to cover additional shifts as requested

Job Qualifications

  • face-to-face customer service experience
  • hospitality, travel, relocation, corporate housing, or multifamily industry experience preferred
  • strong interpersonal and relationship building skills
  • professional verbal and written communication skills
  • detail orientation and excellent organizational skills
  • ability to problem solve and proactively alleviate resident concerns
  • willingness to master industry systems such as Yardi or Oscar
  • ability to work independently and in a team environment

Job Duties

  • greet residents, clients, and visitors and set a positive first impression
  • anticipate and respond to residents' needs proactively
  • maintain accurate reservation records with detailed notes
  • conduct suite walk-throughs before guest arrival to ensure quality standards
  • communicate effectively with residents via email, phone, and in person
  • coordinate with management, maintenance, and housekeeping teams for community operations
  • handle daily tasks such as creating key cards, logging packages, and managing check-in/check-out procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location