Hotel Santa Barbara

Guest Services Representative - Hotel Santa Barbara

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Employee Discounts
Paid Time Off
Training and development opportunities
401k
medical benefits
24/7 Online Care
Pet insurance

Job Description

Geronimo Hospitality Group is an innovative and award-winning hospitality company that operates a collection of boutique hotels, restaurants, and clubs. Known for its unique culture and dynamic work environment, Geronimo Hospitality Group prides itself on challenging the status quo and redefining the standards within the hospitality industry. The company is committed to creating memorable destinations where guests experience more than just a stay—they experience moments that leave lasting impressions. It fosters a collaborative and energetic work environment where employees are encouraged to push boundaries and develop their careers in meaningful ways. The group’s portfolio includes a range of properties that... Show More

Job Requirements

  • High school diploma or equivalent
  • Excellent communication skills and professional attitude
  • Effective conflict management and decision-making skills
  • Ability to use a variety of computer applications
  • Ability to occasionally sit, talk and/or hear, and/or use hands to finger, handle, or touch objects
  • Ability to frequently stand and/or walk
  • Ability to exert well-paced ability to reach other departments of the hotel including stairs
  • Ability to occasionally lift and/or move up to 50 pounds
  • U.S. Work Authorization required

Job Qualifications

  • High school diploma or equivalent
  • Excellent communication skills
  • Professional attitude
  • Effective conflict management skills
  • Decision-making skills
  • Ability to use various computer applications
  • Previous experience in customer service preferred

Job Duties

  • Process guest arrivals and departures, including all necessary payments
  • Handle and coordinate room assignments and pre-arrivals
  • Handle guests' concerns
  • Offer referral for services and handle requests for information
  • Handle and store luggage
  • Assist with the check-in and check-out of groups and tours
  • Assist other departments as required
  • Work irregular hours including late nights, weekends and holidays

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.