Guest Services Representative - Hotel Santa Barbara

Ventura, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $19.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Employee Discounts

Paid Time Off

Training and development opportunities

401k

medical benefits

24/7 Online Care

Pet insurance

Job Description

Geronimo Hospitality Group is a renowned collection of award-winning boutique hotels, restaurants, and clubs known for fostering an energetic and boundary-pushing work environment. They are not your typical hospitality company; their culture embraces the motto that 'the status quo sucks,' and they strive to be leaders in the industry, setting the bar high rather than merely raising it. With a diverse portfolio of unique destinations, they focus on creating remarkable experiences rather than temporary pit stops for guests.

One of their standout properties is Hotel Santa Barbara, a charming and historic boutique hotel located in the heart of downtown S... Show More

Job Requirements

High school diploma or equivalent
Excellent communication skills and a professional attitude
Effective conflict management and decision making skills
Ability to use a variety of computer applications
Ability to occasionally sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls
Ability to frequently stand and/or walk
Ability to exert well-paced ability to reach other departments of the hotel on a timely basis, including stairs
Ability to occasionally lift and/or move up to 50 pounds while moving files or small packages
U.S. work authorization (required)

Job Qualifications

High school diploma or equivalent
Excellent communication skills
Professional attitude
Effective conflict management skills
Strong decision-making ability
Ability to use a variety of computer applications
Previous experience in customer service

Job Duties

Process guest arrivals and departures, including all necessary payments
Handle and coordinate room assignments and pre-arrivals
Handle guests' concerns
Offer referrals for services and handle requests for information
Handle and store luggage
Assist with the check-in and check-out of groups and tours
Assist other departments as required
Work irregular hours including late nights, weekends, and holidays

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: