Hotel Santa Barbara

Guest Services Representative - Hotel Santa Barbara

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $19.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Employee Discounts
Paid Time Off
Training and development opportunities
401k
medical benefits
24/7 Online Care
Pet insurance

Job Description

Geronimo Hospitality Group is not your typical workplace; it is a distinguished collection of award-winning boutique hotels, restaurants, and clubs that thrive on challenging the status quo. Known for its innovative and dynamic approach, Geronimo Hospitality Group fosters a vibrant work environment filled with cool people who believe that the traditional way of doing things just does not cut it. This company does not simply set the bar in hospitality – it is the bar. With a reputation for creating memorable destinations rather than mere pit stops, Geronimo Hospitality Group has carved a niche in the hospitality industry by delivering... Show More

Job Requirements

  • High school diploma or equivalent
  • Excellent communication skills
  • Professional attitude
  • Effective conflict management skills
  • Decision making skills
  • Ability to use various computer applications
  • Ability to occasionally sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls
  • Ability to frequently stand and/or walk
  • Ability to reach other departments of the hotel on a timely basis including stairs
  • Ability to occasionally lift and/or move up to 50 pounds while moving files or small packages
  • U.S. work authorization required

Job Qualifications

  • High school diploma or equivalent
  • Excellent communication skills and a professional attitude
  • Effective conflict management and decision making skills
  • Ability to use a variety of computer applications
  • Previous experience in customer service

Job Duties

  • Process guest arrivals and departures including all necessary payments
  • Handle and coordinate room assignments and pre-arrivals
  • Handle guests' concerns
  • Offer referral for services and handle requests for information
  • Handle and store luggage
  • Assist with the check-in and check-out of groups and tours
  • Assist other departments as required
  • Work irregular hours including late nights, weekends and holidays

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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