Guest Services Representative (Concierge)

North Charleston, SC, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $13.00 - $16.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Training and Development

Employee Discounts

Job Description

The Medical University Hospital Authority (MUHA) is a renowned healthcare institution dedicated to delivering exceptional medical services and support. As an integral part of the Medical University of South Carolina system, MUHA combines cutting-edge medical technology with compassionate care, aiming to meet the diverse healthcare needs of the community. The hospital authority operates various departments focused on patient care, fostering an environment where both patients and their families feel valued and supported throughout their healthcare journey. MUHA embraces a culture of excellence, innovation, and inclusivity, making it a prestigious employer in the healthcare sector.

The Guest Services Representative... Show More

Job Requirements

High school degree or equivalent
0-6 months work experience
Ability to perform physical job functions including standing, walking, climbing stairs, lifting 15 pounds
Ability to work indoors and from elevated areas
Ability to maintain good vision and hearing, with or without correction
Ability to perform repetitive motions with hands, wrists, elbows and shoulders
Ability to work in a latex-safe environment
Commitment to problem resolution
Must be eligible to work in the United States

Job Qualifications

High school diploma or equivalent
0-6 months of relevant experience
Strong communication and interpersonal skills
Ability to work collaboratively in a team environment
Customer service oriented
Basic knowledge of hospital or clinical environment preferred
Ability to handle multiple tasks efficiently

Job Duties

Provide high-level customer service to patients, families, visitors and clinical staff
Cover inpatient and outpatient House Concierge units and information services
Facilitate access to hotel accommodations, Chaplain and community social services
Act as liaison between patients, visitors, guests and clinical teams
Ensure compliance with hospital policies and procedures
Meet key performance metrics for guest services area
Resolve problems creatively to promote effective solutions

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: