Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $16.25
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
flexible schedules
Sundays Off
No late shifts
Job Description
Uptown Suites is a reputable hospitality company dedicated to providing exceptional value and memorable experiences for its guests. This company stands out in the hotel industry by emphasizing the importance of small gestures that make a significant impact on guest satisfaction. Uptown Suites prides itself on fostering a welcoming and inclusive environment, which is reflected in the diverse and hardworking staff they employ. They are committed to delivering top-notch service combined with a friendly workplace culture, making it an excellent choice for both guests and employees. Their dedication to quality service extends beyond guest interactions, encompassing employee development and career... Show More
Job Requirements
- High school diploma or equivalent
- ability to read, speak, and write English effectively
- proficiency with computer operating systems
- strong customer service skills
- ability to stand for eight hour shifts
- ability to occasionally lift up to 25 pounds
- valid driver’s license and proof of insurance
- availability to work flexible hours
- ability to travel locally as assigned
- ability to manage multiple tasks in stressful environments
- willingness to adhere to safety and security policies
Job Qualifications
- Previous hospitality experience preferred but not required
- any combination of education and experience equivalent to high school diploma
- knowledge of front office and related department operations
- ability to read, understand, and interpret reports and internal hotel information
- ability to communicate effectively in speaking, writing, and reading
- sufficient mathematical skills for hotel revenue calculations and cash balancing
- ability to compose clear and concise communication
- ability to manage multiple activities and use time management skills
- ability to make effective judgments on front office operations and guest problem-solving
Job Duties
- Represent hotel in a professional and courteous manner
- check guests in and out in a timely and efficient manner
- ensure reservations are taken correctly and courteously
- be proficient in computer operating systems
- be available at all times to deal with guest issues professionally
- notify General Manager or equivalent immediately of any guest, employee, or cash concerns
- supervise property staff as needed
- ensure compliance of safety and security standards
- report to Regional Operations Manager in General Manager's absence
- responsible for bank deposits in General Manager absence
- identify and follow up on life/safety issues and inspection issues
- notify General Manager immediately of any safety and/or security violations
- maintain clean and neat desk and office areas
- handle assigned administrative duties
- ensure property is clean and free of trash and debris
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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