Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
flexible schedules
No late shifts
Sundays Off
Job Description
InTown Suites is a reputable hospitality company dedicated to providing exceptional extended-stay accommodations that offer both comfort and convenience to guests. With a network of well-maintained hotel properties, InTown Suites has positioned itself as a preferred choice for travelers who value consistent quality and welcoming environments. The company prides itself on its commitment to guest satisfaction through small but impactful gestures, ensuring every visitor enjoys a memorable and pleasant stay. Emphasizing a diverse and inclusive workplace culture, InTown Suites supports its employees' growth with competitive benefits and opportunities for career advancement, making it an attractive employer within the hospitality industry.Show More
Job Requirements
- High school diploma or equivalent
- ability to read, write, and speak English efficiently
- proficiency in computer operating systems
- availability to work flexible hours including long shifts
- sufficient mathematical and problem-solving skills
- ability to stand for eight-hour shifts
- ability to lift and move up to 25 pounds occasionally
- valid driver’s license and proof of insurance for local travel as assigned
- ability to work in varied indoor conditions
- physical stamina for required tasks
Job Qualifications
- Previous hospitality experience preferred but not required
- ability to read, understand, interpret information found in various reports and hotel information
- ability to read, speak, write efficiently to interact with guests and staff
- sufficient mathematical skills to calculate room revenue, average rate, occupancy percentage, and balance a cash bank
- thorough knowledge of Front Office operations, service standards, guest relations, and up selling techniques
- ability to compose and express thoughts clearly and concisely
- ability and flexibility to work long hours and as business conditions demand
- ability to manage multiple activities and use time management in stressful environments
- ability to make effective judgment on front office operations, staff, and solve guest and operational problems
Job Duties
- Represent hotel in a professional and courteous manner
- check guests in and out in a timely and efficient manner
- ensure reservations are taken correctly and courteously
- be proficient in computer operating system
- be available to deal with guest issues in a professional manner
- notify General Manager or equivalent immediately of any guest, employee, or cash concerns
- supervise property staff as needed
- ensure compliance of safety and security standards
- report to the Regional Operations Manager in General Manager absence
- be responsible for bank deposits in General Manager absence
- identify and follow up on life/safety issues and inspection issues
- notify General Manager or equivalent immediately of any safety and/or security violations of policy
- leave all desk and office areas clean and neat
- handle administrative duties as assigned
- ensure property is always clean and free of trash and debris
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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