You're Viewing 1 Of 95,000+ Jobs On OysterLink
This job is no longer active
Browse Similar Jobs
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.50 - $15.25
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
flexible schedules
Sundays Off
Job Description
InTown Suites is a renowned hospitality company dedicated to providing guests with exceptional value and memorable experiences. Known for its commitment to hospitality excellence, InTown Suites operates as a hotel chain that prioritizes guest comfort, convenience, and satisfaction. The company emphasizes the importance of small gestures that create a significant impact, fostering a welcoming and inclusive environment for both guests and employees. With properties supporting a diverse and hardworking team culture, InTown Suites is focused on delivering top-tier customer service while providing a supportive workplace ambiance characterized by respect, inclusion, and growth.
The Guest Services Representative role at InT... Show More
The Guest Services Representative role at InT... Show More
Job Requirements
- High school diploma or equivalent
- ability to work flexible hours including evenings and weekends
- proficiency in computer operating systems
- strong communication skills
- ability to handle stressful situations calmly
- valid driver’s license and proof of insurance for local travel
- ability to lift and/or move up to 25 pounds occasionally
- ability to stand for extended periods
- willingness to adhere to safety and security protocols
Job Qualifications
- Previous hospitality experience preferred but not required
- any combination of education and experience equivalent to high school diploma
- any other combination of education, training or experience that provides the required knowledge, skills and abilities
- ability to read, understand, interpret information found in a variety of reports and other internal hotel information
- ability to read, speak, write in an efficient manner to interact with guests and staff
- sufficient mathematical skills to calculate room revenue, average rate, occupancy percentage, and count as well as how to balance a cash bank
- possess thorough knowledge of front office and related department operations, service standards, guest relations and etiquette, upselling techniques
- ability to compose and express thoughts in a clear and concise way
- ability and flexibility to work long hours regularly and as business conditions demand
- ability to manage multiple activities and use time management skills in stressful situations
- ability to make effective judgment on all facets of front office operations and staff, and to effectively solve guest and operational problems
Job Duties
- Represent hotel in a professional and courteous manner
- check guests in and out in a timely and efficient manner
- ensure reservations are taken correctly and courteously
- be proficient in computer operating system
- be available at all times to deal with guest issues in a professional manner
- notify General Manager or equivalent immediately of any guest, employee, or cash concerns
- supervise property staff as needed
- ensure compliance of safety and security standards
- report to the Regional Operations Manager in General Manager absence
- responsible for bank deposits in General Manager absence
- identify and follow up on life/safety issues and inspection issues
- notify General Manager or equivalent immediately of any safety and/or security violations
- leave all desk and office areas clean and neat
- handle administrative duties as assigned
- take responsibility for ensuring that property is always clean and free of any trash and debris
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All