Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
flexible schedules
Sundays Off
No late shifts
Job Description
InTown Suites is a well-established hospitality company dedicated to providing unmatched value and memorable experiences for its guests. Specializing in extended stay hotel accommodations, InTown Suites emphasizes small gestures that make a big difference, aiming to create a welcoming and comfortable environment for travelers. The company prides itself on fostering a hardworking team within a diverse and inclusive culture, offering employees a friendly workplace with competitive health benefits and ample opportunities for career growth. Known for its commitment to exceptional customer service, InTown Suites continuously seeks team members who are passionate about hospitality and dedicated to enhancing the guest experience.Show More
Job Requirements
- High school diploma or equivalent
- any combination of education, training, or experience providing required knowledge, skills and abilities
- ability to read, write, and speak English efficiently
- proficiency with computers
- ability to work standing for eight-hour shifts
- ability to lift and move up to 25 pounds occasionally
- valid driver’s license and proof of insurance for local travel
- ability to handle stressful situations and multitask
- good vision and manual dexterity
- availability to work flexible hours including weekends
Job Qualifications
- Previous hospitality experience preferred but not required
- high school diploma or equivalent
- ability to read, understand, and interpret various reports and hotel information
- effective communication skills for interacting with guests and staff
- sufficient mathematical skills for financial calculations and cash bank balancing
- knowledge of front office operations, service standards, guest relations, and up selling techniques
- ability to compose clear and concise communication
- flexibility to work long hours as needed
- time management skills for handling multiple activities
- sound judgment in front office operations and problem-solving
Job Duties
- Represent hotel in a professional and courteous manner
- check guests in and out efficiently
- ensure reservations are taken correctly and courteously
- be proficient in computer operating systems
- be available at all times to handle guest issues professionally
- notify General Manager or equivalent of any guest, employee, or cash concerns
- supervise property staff as needed
- ensure compliance with safety and security standards
- report to Regional Operations Manager in General Manager's absence
- responsible for bank deposits in General Manager's absence
- identify and follow up on life/safety and inspection issues
- notify General Manager of any safety/security policy violations
- maintain cleanliness of desk and office areas
- handle assigned administrative duties
- ensure property is clean and free of trash and debris
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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