Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Flexible Schedule
Sundays Off
No late shifts
Job Description
InTown Suites is a prominent hotel chain dedicated to providing unmatched value and memorable experiences for its guests. With a strong emphasis on hospitality, comfort, and convenience, InTown Suites has built a reputation for offering clean, affordable extended-stay accommodations. The company prides itself on small gestures that make a big difference, underscoring the importance of attentive customer service and a welcoming environment. Each property is designed to meet the varied needs of guests, ranging from business travelers to families, ensuring comfort and satisfaction throughout their stays. As part of its commitment to excellence, InTown Suites fosters a diverse, inclusive, and... Show More
Job Requirements
- High school diploma or equivalent
- ability to use computer operating systems proficiently
- good communication skills both verbal and written
- customer service oriented attitude
- ability to handle cash and bank deposits
- ability to work flexible long hours
- valid driver’s license and proof of insurance
- ability to stand for eight hour shifts
- capability to lift up to 25 pounds occasionally
- willing to follow safety and security procedures
- ability to work indoors under various physical demands
Job Qualifications
- Previous hospitality experience preferred but not required
- high school diploma or equivalent
- ability to read, understand, interpret reports and hotel information
- ability to read, speak, and write efficiently to interact with guests and staff
- sufficient mathematical skills to calculate revenue and balance cash bank
- thorough knowledge of front office operations, service standards, guest relations and etiquette, up selling techniques
- ability to communicate clearly and concisely
- flexibility to work long hours as needed
- ability to manage multiple tasks and work under stress
- good judgment in front office operations and problem solving
Job Duties
- Represent hotel in a professional and courteous manner
- check guests in and out in a timely and efficient manner
- ensure reservations are taken correctly and courteously
- be proficient in computer operating system
- available at all times to deal with guest issues professionally
- notify General Manager or equivalent immediately of guest, employee, or cash concerns
- supervise property staff as needed
- ensure compliance with safety and security standards
- report to Regional Operations Manager in General Manager absence
- responsible for bank deposits in General Manager absence
- identify and follow up on life/safety and inspection issues
- notify General Manager immediately of any safety or security violations
- maintain clean and neat desk and office areas
- handle administrative duties as assigned
- ensure the property is always clean and free of trash and debris
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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