Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Flexible Schedule
Sundays Off
Job Description
InTown Suites is a prominent hotel chain known for providing exceptional value and memorable experiences to its guests. With a commitment to hospitality and customer service, InTown Suites offers a welcoming environment that focuses on the small gestures that make a big difference. The company prides itself on cultivating a diverse and inclusive culture where every staff member plays a vital role in ensuring guests' comfort and satisfaction. By emphasizing professional excellence and personal warmth, InTown Suites has established itself as a respected name in the extended stay hotel market, delivering reliable accommodations tailored to the needs of both short-term... Show More
Job Requirements
- High school diploma or equivalent
- basic computer proficiency
- previous hospitality experience preferred
- strong communication skills
- ability to handle cash responsibly
- ability to work flexible hours including weekends
- valid driver’s license and proof of insurance
- physical ability to stand for extended periods
- ability to lift and move up to 25 pounds
- able to work in various indoor environments
- reliable and professional demeanor
Job Qualifications
- Previous hospitality experience preferred but not required
- any combination of education and experience equivalent to high school diploma
- any other combination of education, training or experience that provides required knowledge, skills and abilities
- ability to read, understand, interpret reports and internal hotel information
- ability to read, speak, write effectively to interact with guests and staff
- sufficient mathematical skills to calculate revenue, average rate, occupancy percentage, and balance a cash bank
- possess thorough knowledge of front office and related department operations, service standards, guest relations, up selling techniques
- ability to express thoughts clearly and concisely
- ability and flexibility to work long hours and as business demands
- ability to manage multiple activities and use time management skills effectively
- ability to make effective judgments and solve guest and operational problems
Job Duties
- Represent hotel in a professional and courteous manner
- check guests in and out in a timely and efficient manner
- ensure reservations are taken correctly and courteously
- be proficient in computer operating system
- be available at all times to deal with guest issues in a professional manner
- notify General Manager or equivalent immediately of any guest, employee, or cash concerns
- supervise property staff as needed
- ensure compliance with safety and security standards
- report to the Regional Operations Manager in General Manager absence
- be responsible for bank deposits in General Manager absence
- identify and follow up on life/safety and inspection issues
- notify General Manager immediately of any safety or security violations
- leave all desk and office areas clean and neat
- handle administrative duties as assigned
- ensure the property is clean and free of trash and debris
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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