Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $14.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Flexible Schedule
Job Description
Uptown Suites is a well-regarded hotel chain committed to providing exceptional value and memorable experiences to its guests. Known for its emphasis on the small gestures that make a big difference, Uptown Suites has established a strong reputation for hospitality and customer satisfaction. The brand caters to travelers looking for comfort, convenience, and a welcoming environment during their stay. Uptown Suites properties are designed to offer a warm, inclusive atmosphere where every guest feels at home. The company’s culture is built on respect, hard work, and teamwork, fostering a supportive workplace where diversity and inclusivity are embraced.
The posi... Show More
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Job Requirements
- High school diploma or equivalent
- ability to read, write and speak English efficiently
- proficiency with computer operating systems
- ability to work long and flexible hours
- strong mathematical skills
- ability to manage multiple tasks under stress
- previous hospitality experience preferred
- valid driver's license and proof of insurance for local travel
- ability to lift up to 25 pounds
- ability to stand for eight-hour shifts
- ability to handle physical demands including bending and vision requirements
Job Qualifications
- Previous hospitality experience preferred but not required
- high school diploma or equivalent
- ability to read, understand, and interpret hotel reports and internal information
- effective written and spoken communication skills
- sufficient mathematical skills for revenue and cash handling calculations
- knowledge of front office operations, service standards, guest relations, and upselling techniques
- ability to communicate clearly and concisely
- ability to work long and flexible hours
- effective judgment and problem-solving skills in front office operations
Job Duties
- Represent hotel in a professional and courteous manner
- check guests in and out in a timely and efficient manner
- ensure reservations are taken correctly and courteously
- be proficient in computer operating system
- be available to deal with guest issues professionally
- notify General Manager of any guest, employee or cash concerns
- supervise property staff as needed
- ensure compliance with safety and security standards
- report to Regional Operations Manager in General Manager absence
- handle bank deposits in General Manager absence
- identify and follow up on life/safety and inspection issues
- notify General Manager of any safety or security violations
- maintain clean and neat desk and office areas
- perform administrative duties as assigned
- ensure property is clean and free of trash and debris
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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