Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
flexible schedules
Sundays Off
No late shifts
Job Description
InTown Suites is a trusted name in the hospitality industry, dedicated to providing affordable and comfortable extended stay accommodations across various locations. Known for its commitment to guest satisfaction, InTown Suites offers a welcoming environment where guests can feel at home. The company prides itself on delivering exceptional value along with memorable experiences for every guest, which is achieved through attention to detail and a focus on customer service. As a recognized hotel chain, InTown Suites emphasizes small gestures that make a significant impact on the overall guest experience. Their team-oriented and inclusive culture supports a positive work environment where... Show More
Job Requirements
- High school diploma or equivalent
- combination of education, training, or experience that provides required knowledge and skills
- ability to read, understand, and interpret internal hotel reports
- ability to communicate efficiently in writing and verbally
- sufficient math skills for calculations and cash balancing
- proficiency with front office operations and customer service standards
- ability to work flexible hours including long shifts
- physical ability to stand for extended periods
- ability to lift up to 25 pounds occasionally
- valid driver’s license and proof of insurance for local travel
- ability to manage stressful situations and multitask effectively
Job Qualifications
- Previous hospitality experience preferred but not required
- high school diploma or equivalent
- ability to read, understand, and interpret reports and hotel information
- ability to read, speak, and write effectively to interact with guests and staff
- sufficient mathematical skills for revenue and cash bank balancing
- thorough knowledge of front office operations and guest relations
- ability to compose clear and concise communication
- flexibility to work long hours and manage multiple activities
- effective judgment in front office operations and problem-solving
Job Duties
- Represent hotel in a professional and courteous manner
- check guests in and out in a timely and efficient manner
- ensure reservations are taken correctly and courteously
- be proficient in computer operating systems
- be available at all times to deal with guest issues professionally
- notify General Manager or equivalent immediately of any guest, employee, or cash concerns
- supervise property staff as needed
- ensure compliance with safety and security standards
- report to the Regional Operations Manager in the General Manager's absence
- responsible for bank deposits in General Manager's absence
- identify and follow up on life/safety and inspection issues
- notify General Manager of any safety or security violations
- leave desk and office areas clean and neat
- handle assigned administrative duties
- ensure property is always clean and free of trash and debris
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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