Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $14.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
Paid Time Off
Flexible Schedule
Sundays Off
Job Description
InTown Suites is a well-established hotel company dedicated to providing exceptional value and memorable experiences for all its guests. With a strong commitment to customer service, the company focuses on small gestures that make a big difference, ensuring every guest feels welcome and valued during their stay. As a part of a reputable hotel chain, InTown Suites operates multiple properties designed to offer comfortable, affordable lodging solutions primarily aimed at extended-stay travelers. They take pride in fostering a diverse and inclusive culture that promotes teamwork and professional growth among their staff members. The company provides a friendly workplace environment enriched... Show More
Job Requirements
- High school diploma or equivalent
- previous hospitality experience preferred
- proficiency in computer operating systems
- strong communication skills
- ability to handle cash transactions accurately
- physical ability to stand for eight hour shifts
- valid driver’s license and proof of insurance for local travel
- ability to lift and move up to 25 pounds occasionally
- flexibility to work various schedules including long hours
- ability to maintain a clean and safe work environment
Job Qualifications
- Previous hospitality experience preferred but not required
- high school diploma or equivalent
- ability to read, understand, and interpret information found in various reports and internal hotel information
- ability to read, speak, and write efficiently to interact with guests and staff
- sufficient mathematical skills to calculate room revenue, average rate, occupancy percentage, cash bank balancing
- thorough knowledge of front office and related department operations, service standards, guest relations, and up selling techniques
- ability to compose and express thoughts clearly and concisely
- ability and flexibility to work long hours and as business conditions demand
- ability to manage multiple activities and use time management skills in stressful environments
- ability to make effective judgment on front office operations and staff, and solve guest and operational problems
Job Duties
- Represent hotel in a professional and courteous manner
- check guests in and out in a timely and efficient manner
- ensure reservations are taken correctly and courteously
- be proficient in computer operating system
- be available at all times to deal with guest issues in a professional manner
- notify General Manager or equivalent immediately of any guest, employee, or cash concerns
- supervise property staff as needed
- ensure compliance with safety and security standards
- report to Regional Operations Manager in General Manager absence
- be responsible for bank deposits in General Manager absence
- identify and follow up on life/safety and inspection issues
- notify General Manager immediately of any safety and/or security violations of policy
- leave desk and office areas in a clean and neat manner
- handle administrative duties as assigned
- take responsibility for property cleanliness and free of trash and debris
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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