Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Flexible Schedule
Job Description
InTown Suites is a leading hotel brand committed to providing exceptional value and memorable experiences for guests across its diverse portfolio of properties. Known for its customer-centric approach, InTown Suites prioritizes the little things that make a big difference, emphasizing superior guest service and fostering a welcoming and inclusive environment. The company maintains a hardworking team culture where diversity is celebrated and all employees are encouraged to grow professionally and personally. As part of our dedication to creating a positive workplace, we offer competitive benefits, including health, dental, vision, life and disability insurance for full-time employees, 401k with company match,... Show More
Job Requirements
- high school diploma or equivalent
- any combination of education, training, or experience providing required knowledge and skills
- ability to read, understand, and interpret reports
- proficiency in English for communication
- sufficient math skills
- flexibility to work extended hours
- ability to manage multiple activities under stress
- valid driver’s license and proof of insurance for local travel
- ability to perform physical tasks including standing for long shifts and lifting up to 25 pounds
Job Qualifications
- previous hospitality experience preferred but not required
- high school diploma or equivalent education
- ability to read, understand, and interpret various reports and information
- effective communication skills including reading, speaking, and writing
- sufficient mathematical skills to calculate revenue, occupancy, and balance cash bank
- thorough knowledge of front office operations, guest relations, and service standards
- ability to compose clear and concise communications
- flexibility to work long hours and as business demands
- strong multitasking and time management skills
- effective judgment and problem-solving skills in front office operations
Job Duties
- represent hotel in a professional and courteous manner
- check guests in and out in a timely and efficient manner
- ensure reservations are taken correctly and courteously
- be proficient in computer operating systems
- be available at all times to deal with guest issues professionally
- notify general manager or equivalent immediately of any guest, employee, or cash concerns
- supervise property staff as needed
- ensure compliance with safety and security standards
- report to regional operations manager in general manager absence
- be responsible for bank deposits in general manager absence
- identify and follow up on life/safety and inspection issues
- notify general manager immediately of any safety or security violations
- maintain cleanliness and neatness of desk and office areas
- handle administrative duties as assigned
- ensure property is clean and free of trash and debris
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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