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Guest Services Representative

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Benefits

vacation
Sick Time
Personal and cultural days off
403B retirement plan
Free OMSI family membership
Reciprocal employee attractions pass
Discounts on summer programs for children

Job Description

The Oregon Museum of Science and Industry (OMSI) is a renowned interactive science and technology museum located in Portland, Oregon. As one of the Pacific Northwest's largest museums, OMSI is dedicated to engaging people of all ages with hands-on exhibits, immersive experiences, and educational programs that inspire curiosity and foster a lifelong love of science. Through its dynamic exhibits, live demonstrations, and planetarium shows, OMSI brings science to life, making complex concepts accessible and entertaining for diverse audiences. The museum's mission focuses on encouraging learning through exploration and interactive experiences that connect science, technology, engineering, and mathematics (STEM) with real-world... Show More

Job Requirements

  • customer service experience of at least one year
  • ability to work 20-29 hours per week
  • valid Oregon Liquor Control Commission license or willingness to complete training
  • valid Oregon Food Handler's Card or willingness to complete training
  • strong interpersonal and communication skills
  • availability to work varied shifts
  • commitment to diversity and inclusive service
  • legal right to work in the United States

Job Qualifications

  • minimum one year of customer service experience in a fast-paced environment
  • effective communication skills
  • experience working with diverse groups of people
  • current Oregon Liquor Control Commission license or willing to obtain
  • current Oregon Food Handler's Card or willing to obtain
  • ability to multitask in a dynamic environment

Job Duties

  • perform guest ticketing duties
  • usher visitors throughout the museum
  • answer guest questions and provide information
  • manage concierge desk activities
  • deliver food and drink service
  • rotate across multiple museum areas
  • ensure high quality customer service

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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