Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $25.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
HOTEL DU PONT is a prestigious luxury hotel known for its rich history, timeless elegance, and commitment to exceptional guest experiences. Located in the heart of a vibrant city, this iconic establishment has long been a symbol of sophistication and unparalleled service in the hospitality industry. With its blend of classic charm and modern luxury, HOTEL DU PONT attracts discerning travelers who seek comfort, style, and personalized attention during their stays. The hotel offers a wide range of amenities including fine dining, spa services, state-of-the-art event spaces, and beautifully appointed guest rooms. Its reputation for excellence is supported by a... Show More
Job Requirements
- Prior supervisory or management experience in a luxury or boutique hotel
- Strong communication and interpersonal skills
- Ability to handle guest requests and resolve conflicts effectively
- Proficiency in hotel management systems preferably Opera PMS
- Ability to work flexible hours including evenings weekends and holidays
- High school diploma or equivalent
Job Qualifications
- Hospitality professional with prior supervisory or management experience in a luxury or boutique hotel setting
- Polished approachable and skilled at building strong guest and team relationships
- Organized and proactive with the ability to manage multiple priorities in a fast paced environment
- Knowledgeable in front office operations and hotel systems Opera PMS experience preferred
- Flexible and dependable with availability to work evenings weekends and holidays as needed
Job Duties
- Oversee daily front office operations including reception concierge bell valet and night audit functions
- Train mentor and develop Guest Service Agents Bell Attendants and Supervisors to uphold hotel standards
- Ensure service excellence by responding to guest requests concerns and escalations with care and efficiency
- Monitor staffing levels scheduling and performance to support operational and financial goals
- Collaborate with Housekeeping Engineering and Food and Beverage teams to ensure seamless guest experiences
- Serve as Manager on Duty representing hotel leadership and ensuring guest satisfaction during each shift
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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