Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Employee Discounts
Paid Time Off
Training & Development Opportunities
401k
medical benefits
24/7 Online Care
Pet insurance
Job Description
Geronimo Hospitality Group is a distinguished collection of award-winning boutique hotels, restaurants, and clubs known for its innovative approach and dedication to breaking away from the status quo. Unlike traditional hospitality companies, Geronimo Hospitality Group prides itself on creating extraordinary destinations rather than mere pit stops. Their vibrant work environment is fueled by a team of cool, passionate individuals who embrace the company’s motto that "The status quo sucks." This commitment to excellence is reflected in every facet of their operations, making them leaders in hospitality and guest experience.
Geronimo Hospitality Group offers a unique and engaging workplace where e... Show More
Geronimo Hospitality Group offers a unique and engaging workplace where e... Show More
Job Requirements
- High school or equivalent education required
- the ability to handle cash as well as confidential information
- minimum of one year hospitality experience and/or supervisory experience
- must be able to speak, read, write and understand the primary language(s) used in the workplace
- ability to read/write reports and business correspondence
- ability to effectively communicate to managers and other employees of the organization
- must possess basic computational ability
- requires the ability to operate various office equipment including computer, calculator, copier, scanner, and fax
- requires a working knowledge and proficiency in Microsoft Office including Word, Excel, and Outlook
- requires an attention to detail
- requires knowledge of company products
- U.S. work authorization required
Job Qualifications
- High school or equivalent education required
- the ability to handle cash as well as confidential information
- minimum of one year hospitality experience and/or supervisory experience
- must be able to speak, read, write and understand the primary language(s) used in the workplace
- ability to read/write reports and business correspondence
- ability to effectively communicate to managers and other employees of the organization
- must possess basic computational ability
- requires the ability to operate various office equipment including computer, calculator, copier, scanner, and fax
- requires a working knowledge and proficiency in Microsoft Office including Word, Excel, and Outlook
- requires an attention to detail
- two to four years of experience in Front Desk, Guest Services and/or Housekeeping including at least two years management experience preferred
- associate’s degree in Hospitality or related field preferred
- knowledge of Opera PMS and Travelclick/iHotelier preferred
Job Duties
- Conduct regular inspections of the hotel property to ensure cleanliness and maintenance standards are met
- manage operating expenses to maximize costs without sacrificing guest services
- responsible for ordering and maintaining guest and cleaning supplies, uniform inventory
- maintain at all times a neat and clean professional appearance
- responsible for guest service enrichment and recovery
- responsible for maintaining positive relationships with repeat guests and all corporate accounts
- ensure all customer satisfaction quality standards are complied with and that policies and procedures are consistently applied
- creation of training programs
- maintaining the companies progressive discipline program and organized associate files in conjunction with Human Resources
- maintaining all reservations to maximize bookings and revenue in accordance with hotel standards
- coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction
- managerial oversight of the following departments: Front Desk, Bell / Valet
- oversee and ensure that policies on employee performance appraisals are followed and completed on a timely basis
- make employment and termination recommendations including interviewing, hiring, evaluating and disciplining personnel as appropriate
- provide orientation of company and department rules, policies and procedures and oversee training of new employees
- schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met
- be knowledgeable of hotel policies regarding personnel and administer prompt, fair and consistent corrective action for all violations of company policies, rules, and procedures
OysterLink connects hospitality employers and applicants.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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