Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Starwood Hotels is a prestigious luxury hotel brand management company founded in 2006 by Barry Sternlicht, affiliated with the global private investment firm Starwood Capital Group. At its core, Starwood Hotels is dedicated to creating exceptional guest experiences while embracing sustainability and eco-conscious design. The brand is deeply rooted in the philosophy that the world is a beautiful place, and hospitality should honor and protect that beauty. This vision influences every aspect of their operations, from the architecture that seamlessly integrates nature's elements to the culinary partnerships that reflect local communities and sustainable practices.
Starwood Hotels operates in the lux... Show More
Starwood Hotels operates in the lux... Show More
Job Requirements
- minimum of 2 years experience in front office supervisory role
- experience in upper upscale or luxury hotel environment preferred
- availability to work flexible schedule including days, evenings, weekends and holidays
- strong leadership and communication skills
- ability to engage and inspire team members
Job Qualifications
- minimum of 2 years experience in a front office supervisory role
- experience in upper upscale or luxury hotel environment preferred
- post-secondary diploma or degree is a plus
- advanced knowledge of front office operations
- proven leadership skills
- excellent verbal and written communication skills
- track record of guest and team member engagement
- experience managing financial performance
Job Duties
- lead and inspire the guest services team
- welcome and engage with guests in a friendly and professional manner
- oversee front office operations to ensure excellent service delivery
- manage team member training and development
- handle guest inquiries and resolve issues promptly
- collaborate with other departments to enhance guest experiences
- monitor and improve financial performance of front office operations
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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