Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $67,000.00 - $86,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Employee Discounts
performance bonuses
Training and development programs
Job Description
The Ritz-Carlton Washington D.C. is a part of the prestigious Ritz-Carlton portfolio, known worldwide for setting the standard in luxury hospitality. Located at 1150 22nd St NW in Washington, District of Columbia, this esteemed hotel emphasizes providing exceptional guest experiences through superior service and elegant accommodations. As a member of Marriott International, The Ritz-Carlton offers a rich culture that values diversity, creativity, and the unique contributions of its associates, fostering an environment where employees can thrive and excel in their careers.
The role of Property Manager on Duty at The Ritz-Carlton Washington D.C. is a full-time, management-level position w... Show More
The role of Property Manager on Duty at The Ritz-Carlton Washington D.C. is a full-time, management-level position w... Show More
Job Requirements
- High school diploma or GED
- 2 years experience in guest services or related area
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related field
- Strong leadership and communication skills
- Ability to handle guest complaints and resolve conflicts
- Experience managing teams and daily hotel operations
- Availability to work full time including peak hours
Job Qualifications
- High school diploma or GED with 2 years of experience in guest services, front desk, or related area
- OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related field
- Demonstrated leadership and interpersonal skills
- Excellent communication and customer service abilities
- Ability to manage and mentor employees
- Knowledge of hotel operations and financial management
Job Duties
- Serve as the property Manager on Duty overseeing all property operations
- Represent property management in resolving guest-related situations
- Manage the flow of guest inquiries and direct guests within the lobby
- Serve as Guest Relations Manager and track service issues
- Lead, supervise, and manage guest services teams
- Handle guest complaints, disputes, and grievances
- Implement hotel policies and manage payroll administration
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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