Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Job Description
Marriott Vacations Worldwide is a leading hospitality company specializing in vacation ownership and timeshare experiences. The company is recognized for delivering exceptional customer service and memorable vacation opportunities to its guests. With a commitment to innovation, quality, and customer satisfaction, Marriott Vacations Worldwide operates a collection of resorts and properties that cater to families and travelers seeking both luxury and comfort in their vacation accommodations. Known for its dynamic work environment, the company fosters a culture of inclusivity, teamwork, and professional growth, making it an attractive employer in the hospitality industry.
The Front Office Supervisor role is an integral leader... Show More
The Front Office Supervisor role is an integral leader... Show More
Job Requirements
- 2 year degree or diploma from an accredited college or university or equivalent additional experience
- 3 or more years supervisory experience in guest services
- CPR or First Aid certification preferable
Job Qualifications
- 2 year degree or diploma from an accredited college or university or equivalent additional experience
- 3 or more years supervisory experience in guest services
- CPR or First Aid certification preferable
Job Duties
- Manage day-to-day operations of the front of house departments including a daily review of room availability to maximize revenue and occupancy
- Schedule and plan work assignments for the department and supervise staff
- Ensure that all Guest Service Ambassadors follow established guidelines including cash handling, key control and any Sarbanes Oxley guidelines that have been established by operations at Team Headquarters
- Participate in revenue management calls with SMR colleagues
- lead property tactics with GM or Hotel Manager support
- Audit all cash banks in the department on a weekly basis
- Prepare and conduct performance evaluations for each team member on an annual basis
- Prepare monthly forecast and variance reports
- address key areas of opportunity with GM or Hotel Manager support
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink is built for hospitality recruitment.
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