Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Marriott Vacations Worldwide is a renowned hospitality company dedicated to providing exceptional vacation experiences through its extensive portfolio of resorts and hotels. Known for its commitment to quality service and guest satisfaction, Marriott Vacations Worldwide operates globally with a strong focus on delivering memorable stays and fostering long-term customer relationships. The company embraces diversity and inclusion, promotes professional growth and ensures a supportive work environment for its employees. Employing innovative operational strategies and adhering to high standards, Marriott Vacations Worldwide continues to be a leader in the vacation ownership industry.
The position available is a Front Office Supervisor role... Show More
The position available is a Front Office Supervisor role... Show More
Job Requirements
- 2 year degree/diploma from an accredited college or university or equivalent additional experience
- 3 or more years supervisory experience in Guest Services
- CPR/First Aid preferable
Job Qualifications
- 2 year degree/diploma from an accredited college or university or equivalent additional experience
- 3 or more years supervisory experience in Guest Services
- CPR/First Aid preferable
Job Duties
- Manage day-to-day operations of the Front of House Departments including a daily review of room availability to maximize revenue and occupancy
- schedule and plan work assignments for the department and supervise staff
- ensure that all Guest Service Ambassadors follow established guidelines including cash handling, key control and any Sarbanes Oxley guidelines that have been established by operations at Team Headquarters
- participate in revenue management calls with SMR colleagues
- lead property tactics with GM/Hotel Manager support
- audit all cash banks in the department on a weekly basis
- prepare and conduct performance evaluations for each team member on an annual basis
- prepare monthly forecast and variance reports
- address key areas of opportunity with GM/Hotel Manager support
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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