Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.00 - $28.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Vision Insurance
Dental Insurance
401k plan
paid Birthday Time Off
paid Volunteer Time Off
Complimentary furnished apartment stays
Professional development opportunities
Job Description
AVE, a distinguished brand under Korman Communities, is an award-winning hospitality-driven real estate company committed to delivering exceptional living experiences through its portfolio of luxury flexible-stay apartment communities nationwide. As a fifth-generation, family-owned-and-operated real estate enterprise, Korman Communities emphasizes core values epitomized by their QUEST system — Quality, Uniqueness, Excellence, Service, and Teamwork. The company takes pride in creating vibrant, well-managed residential environments with enriched amenities, fostering a sense of community and convenience for residents. AVE communities are notable for offering fully furnished apartments available on month-to-month leases alongside contemporary unfurnished apartments catering to longer commitments, thus providing adaptable living... Show More
Job Requirements
- must have face-to-face customer service experience
- hospitality, travel, relocation, corporate housing, or multifamily industry experience strongly preferred
- strong interpersonal and relationship building skills
- professional verbal and written communication skills
- detail orientation and excellent organizational skills
- ability to problem solve and proactively address resident concerns
- willingness to master and use industry systems such as Yardi and/or Oscar
- ability to work independently and as part of a team
- must be available to work full-time schedule including one weekend day
Job Qualifications
- face-to-face customer service experience
- hospitality, travel, relocation, corporate housing, or multifamily industry experience preferred
- strong interpersonal and relationship building skills
- professional verbal and written communication abilities
- detail orientation and excellent organizational skills
- problem-solving aptitude
- proficiency or willingness to learn industry software such as Yardi or Oscar
- ability to work independently and collaboratively within a team
Job Duties
- set a welcoming and professional tone for all community interactions
- anticipate and address residents' needs promptly
- maintain detailed reservation records and prepare suites to AVE standards prior to resident arrival
- communicate effectively with residents, guests, and internal teams via email, phone, and in-person
- handle day-to-day operational tasks including key card creation, package logging, and check-in/out procedures
- assist sales team by greeting prospects and supporting VIP corporate clients
- contribute positively to team goals and maintain a strong knowledge of the local community
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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