Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $1.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Paid holidays
team events
Job Description
Healthy Living Market and Cafe is a well-established and community-focused grocery store and cafe located in Williston, Vermont. Known for its dedication to quality, community engagement, and exceptional customer service, Healthy Living strives to provide an inviting environment where guests can enjoy fresh, health-conscious food and specialty products. The company values teamwork, innovation, and a culture that supports curiosity and great ideas. As a mission-driven organization, Healthy Living emphasizes the importance of building strong community relationships and fostering an atmosphere where both employees and customers feel valued and inspired. The team at Healthy Living takes pride in their work, blending... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in guest service management or supervisory role
- Availability to work evenings, weekends, and holidays
- Strong organizational and leadership skills
- Excellent communication skills
- Ability to manage and train staff
- Proficiency with POS systems and cash handling procedures
- Capacity to work in a fast-paced environment
- Commitment to upholding company values and hospitality standards
Job Qualifications
- Experience in guest service management or a related leadership role
- Demonstrated ability to lead and develop teams effectively
- Strong communication and interpersonal skills
- Proficiency with POS systems and cash handling
- Ability to manage scheduling and staff productivity
- Experience with training, coaching, and performance evaluation
- Knowledge of safety regulations and compliance
- Ability to handle conflict resolution and guest feedback professionally
- High school diploma or equivalent
Job Duties
- Ensure all staff provide our guests with warm, personalized, and professional service in line with HL's high hospitality standards
- Maintain a smooth, organized Front End, including managing POS systems, registers, and cash handling procedures
- Monitor guest interactions, address feedback, and ensure all policies for returns, special orders, and service are followed
- Ensure compliance with safety, alcohol sales regulations, and emergency procedures
- Assist in daily Front End tasks such as ringing and bagging
- Troubleshoot register and POS system issues and communicate any major technical problems to leadership
- Provide loss prevention control through accurate change orders, cash reconciliation, and variance tracking
- Uphold cleanliness, organization, and presentation of the department
- Inspire, motivate, and lead Front End staff to deliver outstanding guest service
- Build a cohesive team grounded in mutual trust, respect, and accountability
- Serve as a positive role model and mentor, fostering continuous growth and engagement
- Interview, hire, and onboard new team members in collaboration with the P&E team
- Oversee staff scheduling, attendance, and productivity
- Provide staffing solutions and support during our busy holiday season
- Conduct training, coaching, and performance evaluations, including stay interviews and disciplinary actions when necessary
- Create weekly schedules
- Promote a culture of teamwork, professionalism, and high hospitality standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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