Pilot Company logo

Pilot Company

Guest Services Leader

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $15.70 - $23.33
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Fuel discount
nation-wide medical plan
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay

Job Description

Pilot Company is an industry-leading network of travel centers with a workforce of more than 30,000 team members and over 750 retail and fueling locations operating across 44 states and six Canadian provinces. Established in 1958 by Jim A. Haslam II, and currently under the leadership of CEO Adam Wright, Pilot Company stands as a pillar in the energy and logistics sector. The company prides itself on its expansive portfolio that spans fuel supply, logistics and transportation, retail and supply chain operations, technology and digital innovation, construction, maintenance, human resources, finance, sales, and marketing. Known for its people-first culture and... Show More

Job Requirements

  • High school diploma or equivalent
  • previous retail experience preferred
  • strong customer service orientation
  • ability to operate calculator and computer systems
  • flexibility to work nights, days, weekends, and holidays
  • background check clearance
  • ability to communicate effectively with team members and customers

Job Qualifications

  • Previous experience or working knowledge of retail operations
  • incredible customer service skills
  • proficiency with calculator, computer, and other equipment
  • ability to work as part of a team and interact with different levels of personnel
  • must be able to work flexible schedules
  • background check required

Job Duties

  • Supervise employees and daily store operations
  • respond to customer needs with excellent service
  • assist managers with operational tasks
  • maintain store facilities and ensure smooth running
  • uphold company’s quality and customer service standards
  • work collaboratively with team members, vendors, and corporate representatives
  • manage flexible schedules including nights, weekends, and holidays

OysterLink is built for hospitality recruitment.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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