Pilot Flying J logo

Pilot Flying J

Guest Services Leader

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.95 - $28.70
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Fuel discount
Medical insurance
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay

Job Description

Pilot Company is a leading network of travel centers across North America, boasting over 30,000 team members and more than 750 retail and fueling locations spread over 44 states and six Canadian provinces. Established in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, Pilot Company has rooted itself in a people-first culture that is dedicated to fueling people and keeping North America moving. The company operates an energy and logistics division recognized as a top fuel supplier, managing one of the largest tanker fleets and providing essential services to oil operations in the nation's busiest... Show More

Job Requirements

  • High school diploma or equivalent
  • previous retail or supervisory experience preferred
  • strong communication and interpersonal skills
  • ability to manage multiple tasks efficiently
  • excellent problem-solving abilities
  • flexible availability to work various shifts including nights, weekends, and holidays
  • pass a mandatory background check

Job Qualifications

  • Previous experience or working knowledge of retail operations
  • incredible customer service skills and the ability to help maintain a customer focused culture
  • must be proficient with a calculator, computer, and other equipment
  • ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • must be able to work a flexible schedule of nights, days, weekends, and holidays
  • background check is required

Job Duties

  • Supervise employees during shifts
  • oversee general store operations
  • provide excellent customer service
  • assist managers with various tasks
  • maintain facility cleanliness and organization
  • ensure compliance with company policies and procedures
  • facilitate communication between team members and management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Restaurant, hotel, and hospitality jobs on OysterLink.

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