Pilot Flying J logo

Pilot Flying J

Guest Services Leader

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $14.16 - $20.58
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Fuel discount
nation-wide medical plan
Dental
Vision
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay

Job Description

Pilot Company is a leading network of travel centers that operates more than 750 retail and fueling locations across 44 states in the U.S. and six Canadian provinces. Founded in 1958 by Jim A. Haslam II, the company has grown substantially over the decades and now employs over 30,000 team members. With a culture centered around people and community, Pilot Company maintains a commitment to giving back and upholding its founding values. The company is a major player in the energy and logistics sector, boasting one of the largest tanker fleets in North America and providing essential services to oil... Show More

Job Requirements

  • high school diploma or equivalent
  • previous retail or supervisory experience preferred
  • strong customer service orientation
  • ability to use basic technology and equipment
  • effective communication and interpersonal skills
  • flexibility to work varied shifts including nights, weekends, and holidays
  • pass a background check

Job Qualifications

  • previous experience or working knowledge of retail operations
  • incredible customer service skills
  • proficiency with calculator, computer, and other equipment
  • ability to work as part of a team
  • ability to interact with hourly team members, customers, vendors, and corporate representatives
  • ability to work flexible schedules including nights, days, weekends, and holidays
  • background check clearance

Job Duties

  • supervise employees and general operations of the store
  • respond to customer needs with excellent customer service
  • assist managers with operational tasks
  • ensure facilities are well-maintained and running smoothly
  • uphold store operations standards and company commitment to quality
  • manage shift schedules including nights, weekends, and holidays
  • interact with team members, customers, vendors, and corporate representatives

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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