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Pilot Company

Guest Services Leader

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $28.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Fuel discount
nation-wide medical plan
Dental
Vision
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay

Job Description

Pilot Company is a renowned and trusted leader in the travel center industry, operating an expansive network of more than 750 retail and fueling locations across 44 states in the United States and six Canadian provinces. With a dedicated workforce exceeding 30,000 team members, Pilot Company has built its reputation on a foundation of exceptional service, operational excellence, and a deep commitment to community values. Established in 1958 by Jim A. Haslam II, the company continues to thrive under the leadership of CEO Adam Wright, upholding its founding principles of a people-first culture and a passion for giving back to... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience or working knowledge of retail operations
  • strong customer service skills
  • proficiency with calculator and computer
  • ability to work flexible shifts including nights, weekends, and holidays
  • ability to interact with team members, customers, and vendors effectively
  • pass a background check

Job Qualifications

  • Previous experience or working knowledge of retail operations
  • incredible customer service skills
  • proficiency with calculator, computer, and other equipment
  • ability to work as part of a team and interact with various levels of staff and customers
  • flexible schedule availability
  • successful background check

Job Duties

  • Supervise employees and general store operations
  • respond to customer needs and provide excellent customer service
  • assist store managers with operational tasks
  • ensure facilities are well-maintained and running smoothly
  • maintain a customer-focused culture
  • work flexible schedules including nights, weekends, holidays
  • comply with safety and company policies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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