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Pilot Company

Guest Services Leader

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $21.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Fuel discount
nation-wide medical plan
Dental
Vision
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay

Job Description

Pilot Company is a premier network of travel centers that operates with a team of over 30,000 employees across more than 750 retail and fueling locations in the United States and Canada. Established in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, Pilot Company has grown to become a leader in the energy and logistics sector. The company is deeply involved in the supply and distribution of fuel, operating one of the largest tanker fleets supporting vital oil operations in some of the busiest basins in North America. Pilot Company manages a diverse portfolio of... Show More

Job Requirements

  • background check is required
  • previous experience or working knowledge of retail operations
  • must be able to work a flexible schedule of nights, days, weekends, and holidays
  • proficiency with a calculator, computer, and other equipment
  • excellent customer service skills and ability to promote a customer focused culture

Job Qualifications

  • previous experience or working knowledge of retail operations
  • incredible customer service skills
  • ability to help maintain a customer focused culture
  • proficiency with a calculator, computer, and other equipment
  • ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • must be able to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • supervise employees and general store operations
  • respond to the needs of customers with excellent customer service
  • assist managers with operational tasks to maintain facilities
  • ensure stores are well-maintained and running smoothly
  • enforce company policies and promote a customer-focused culture
  • collaborate with team members, customers, vendors, and corporate representatives
  • manage scheduling and ensure adherence to shifts

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location