Pilot Company logo

Pilot Company

Guest Services Leader

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $21.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Fuel discount
nation-wide medical plan
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay

Job Description

Pilot Company is a premier travel center network that has established itself as an industry leader with over 30,000 dedicated team members and a vast footprint of more than 750 retail and fueling locations spread across 44 states in the U.S. and six provinces in Canada. The company prides itself on its extensive energy and logistics division that operates one of the largest tanker fleets in the country. This division plays a pivotal role in supporting oil operations within some of the nation's busiest basins, making Pilot Company a critical supplier in the fuel industry. Beyond fueling, the company has... Show More

Job Requirements

  • high school diploma or equivalent
  • previous retail experience preferred
  • strong interpersonal and communication skills
  • ability to manage and motivate team members
  • flexibility to work varied shifts
  • commitment to quality service
  • must pass background check

Job Qualifications

  • previous experience or working knowledge of retail operations
  • excellent customer service skills
  • proficiency with calculator, computer, and other equipment
  • ability to work as part of a team and interact with different levels of staff and customers
  • availability to work flexible schedules including nights, days, weekends, and holidays
  • ability to pass a background check

Job Duties

  • supervise employees and general store operations
  • respond to customer needs with excellent service
  • assist managers with tasks to maintain facility operations
  • ensure store is well-maintained and running smoothly
  • foster a customer-focused culture
  • manage daily activities during shifts
  • uphold company standards for quality and customer satisfaction

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location