Pilot Flying J logo

Pilot Flying J

Guest Services Leader

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $14.20 - $21.10
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Fuel discount
nation-wide medical plan
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
Flexible Schedule
weekly pay

Job Description

Pilot Company is a prominent leader in the travel center industry across North America, employing over 30,000 team members and operating more than 750 retail and fueling locations in 44 states and six Canadian provinces. Established in 1958 by Jim A. Haslam II and currently under the leadership of CEO Adam Wright, the company has solidified its reputation through a people-first culture, foundational values, and a strong commitment to community support. Pilot Company plays a pivotal role in the logistics, energy, and retail sectors, providing essential fuel and logistics services that support some of the busiest oil basins and transportation... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in retail or customer service preferred
  • ability to work flexible hours including nights, weekends, and holidays
  • strong communication and interpersonal skills
  • proficiency with basic computer skills and calculator
  • ability to supervise and lead a team
  • ability to maintain a safe and clean working environment

Job Qualifications

  • Previous experience or working knowledge of retail operations
  • incredible customer service skills and ability to maintain a customer focused culture
  • proficiency with calculator, computer, and other equipment
  • ability to work as part of a team and interact with various levels including hourly team members, customers, vendors, and corporate representatives
  • ability to work a flexible schedule including nights, days, weekends, and holidays
  • background check required

Job Duties

  • Supervising employees and general store operations
  • responding to customer needs with excellent service
  • assisting managers with operational tasks
  • maintaining a safe and clean store environment
  • ensuring compliance with company policies and quality standards
  • motivating and guiding team members
  • managing flexible work schedules

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.