Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Job Description
The hiring establishment is a reputable hotel that prides itself on delivering exceptional guest services and creating memorable experiences for all its visitors. Operating in the hospitality industry, this hotel is committed to maintaining high standards of service and ensuring guest satisfaction through dedicated and courteous interactions. Known for its comfortable accommodations and attentive staff, the hotel provides a welcoming environment suitable for both business and leisure travelers. The company values professionalism, attention to detail, and a positive attitude among its employees to maintain its excellent reputation within the competitive hospitality market.
The role available is for a Guest Servic... Show More
The role available is for a Guest Servic... Show More
Job Requirements
- Customer service experience required preferably in a hotel or related field
- High school diploma or equivalent required
- Must be able to work flexible hours
- Requires strong command of the English language including speaking, reading, and writing
- Ability to learn quickly and work in a fast-paced position with constant guest interaction
- Must be able to multi-task
- Ability to lift, pull, and push moderate weight of minimum 20 lbs
- Ability to bend, lift, stand or walk during entire shift
- Must be able to convey information and ideas clearly
- Must be able to evaluate and select among alternative actions quickly and accurately
- Must work well in stressful, high-pressure situations
- Must be effective at listening, understanding, and clarifying concerns and issues raised by co-workers and guests
- May be asked to perform other tasks directed by a manager
Job Qualifications
- Customer service experience preferably in a hotel or related field
- High school diploma or equivalent
- Strong command of the English language including speaking, reading, and writing
- Ability to learn quickly and work in a fast-paced position
- Effective communication skills
- Ability to multi-task
- Professionalism in guest interactions
Job Duties
- Provide excellent customer service to arriving and departing guests and owners
- Check in and check out guests
- Make reservations and confirmations
- Efficiently maintain daily organization of the front desk operation
- Multitask and remain service centric
- Communicate with guests, co-workers, and relay pertinent information
- Assist with guest issues professionally maintaining a hospitable attitude
- Provide information to guest and visitor inquiries
- Coordinate all guest requests for special arrangements
- Follow operational policies and procedures including cash and credit handling, safety and security
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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