You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
The position of Guest Services Associate plays a vital role within the hospitality industry by delivering exceptional customer service and ensuring seamless guest experiences at hotels. This role typically operates within a hotel's front desk or reception area, serving as the initial point of contact for guests upon their arrival and during their stay. A Guest Services Associate is responsible for managing the entire check-in and check-out process with professionalism and courtesy, addressing guest inquiries, processing payments, and maintaining the front desk's daily operations.
Hotels capitalize on exemplary customer engagement to build loyalty and maintain their reputation, ... Show More
Hotels capitalize on exemplary customer engagement to build loyalty and maintain their reputation, ... Show More
Job Requirements
- Customer service experience required
- high school diploma or equivalent required
- must be able to work flexible hours
- strong command of the English language
- ability to learn quickly
- able to multitask
- ability to lift, pull, and push minimum of 20 lbs
- ability to stand and walk during entire shift
- effective communication skills
- ability to evaluate and select among alternative actions quickly and accurately
- ability to perform well under pressure
- effective listening and understanding skills
Job Qualifications
- Customer service experience preferably in a hotel or related field
- high school diploma or equivalent
- strong command of the English language including speaking, reading and writing
- ability to learn quickly
- able to work in a fast paced environment with constant guest interaction
- multitasking skills
- proficient communication skills
- professionalism in guest interaction
Job Duties
- Provide excellent customer service to arriving and departing guests
- check in and check out guests efficiently
- make reservations and confirmations
- maintain daily organization of front desk operations
- multitask and remain detail oriented and service centric
- communicate with guests and co-workers effectively
- assist with guest issues professionally
- provide information to guest and visitor inquiries
- coordinate guest requests for special services
- follow operational policies and procedures including cash and credit card handling and safety protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All