Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Flexible work schedule
Job Description
Our company is a reputed hotel establishment committed to providing exceptional hospitality services to guests and visitors. As a part of the vibrant hospitality industry, we pride ourselves on creating a welcoming and comfortable environment for all our guests. We focus on excellence in customer service, operational efficiency, and maintaining high standards in all aspects of our hotel management. We believe that our guests deserve the utmost care and attention, and our team exemplifies these values on a daily basis.
We are currently seeking a Guest Services Associate who will play a vital role in creating a positive first i... Show More
We are currently seeking a Guest Services Associate who will play a vital role in creating a positive first i... Show More
Job Requirements
- High school diploma or equivalent
- customer service experience preferably in hotel or related field
- ability to work flexible hours
- strong command of English language
- ability to multitask
- ability to work in fast paced position with constant guest interaction
- physical ability to lift pull and push minimum 20 lbs
- ability to stand or walk during entire shift
- must convey information clearly
- ability to evaluate and select among alternative actions quickly
- ability to work well under pressure
Job Qualifications
- Customer service experience required preferably in hotel or related field
- high school diploma or equivalent
- strong command of English language including speaking reading and writing
- ability to learn quickly and work in fast paced environment
- must be able to multitask
- effective listening and communication skills
- ability to assess and resolve issues promptly
Job Duties
- Provide excellent customer service to arriving and departing guests and owners
- check in and check out guests, make reservations and confirmations
- efficiently maintain daily organization of the front desk operations
- multitask, be detail oriented and maintain service-centric approach
- communicate with guests, co-workers, handling mail, phone and written messages, relay pertinent information using logbooks
- assist with guest issues professionally and maintain a hospitable attitude
- provide information to guest and visitor inquiries and coordinate all guest requests for special arrangements
- follow management operational policies and procedures including cash and credit card handling, safety, and security
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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