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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $22.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Flexible work schedule
Job Description
Residence Inn Burlington Colchester is a well-established extended-stay hotel located in Colchester, Vermont, offering guests a comfortable and convenient lodging experience. The hotel is part of the Residence Inn brand, known for its welcoming atmosphere, spacious suites, and amenities that cater to travelers needing longer stays. With a commitment to exemplary customer service and guest satisfaction, Residence Inn Burlington Colchester combines modern comforts with a warm, inviting environment. Guests can enjoy fully equipped kitchens, free Wi-Fi, complimentary breakfast, and a variety of community spaces designed to enhance comfort and productivity.
We are currently seeking a friendly and customer service-focused G... Show More
We are currently seeking a friendly and customer service-focused G... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in a customer service role
- excellent verbal and written communication skills
- ability to work flexible hours including weekends and holidays
- reliable and punctual
- friendly and approachable demeanor
Job Qualifications
- high school diploma or equivalent
- previous experience in customer service or hospitality
- strong communication and interpersonal skills
- ability to handle multiple tasks efficiently
- basic computer proficiency
- problem-solving skills
- positive attitude and team player
Job Duties
- greet and register guests upon arrival
- manage guest check-in and check-out processes
- handle reservation requests and cancellations
- provide accurate information about hotel amenities and local attractions
- respond promptly to guest inquiries and resolve complaints
- maintain guest records and ensure confidentiality
- coordinate with other hotel departments to fulfill guest needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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