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Guest Services / Front Desk (Resort)

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Hourly
Exact $17.75
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Work Schedule

Standard Hours
Flexible
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Benefits

sign on bonus

Job Description

Mandara Spa is a renowned wellness and luxury spa brand inspired by the spiritual healing traditions of Bali. Established with a deep reverence for the healing arts passed down through generations in Balinese culture, the brand combines these time-honored Balinese techniques with refined European methods to create a unique and luxurious guest experience. Mandara Spa is globally recognized and operates in diverse, international locations, each uniquely tailored to honor the local culture while preserving the essence of Balinese healing. The brand is committed to the highest standards of client satisfaction and offers guests an immersive, healing experience marked by generosity... Show More

Job Requirements

  • us work authorization
  • high school diploma or equivalent
  • at least 1 year of experience answering phones in a customer oriented environment
  • ability to operate basic office equipment
  • self motivated
  • maintain a professional appearance
  • demonstrate pleasant phone etiquette
  • excellent communication skills
  • computer literate and proficient with Windows
  • responsible and dependable
  • team player
  • flexible and cooperative
  • ability to meet us employment and eligibility requirements

Job Qualifications

  • preferred experience working with a point of sale system such as Book4Time
  • experience answering phones in a customer service-facing environment
  • computer literate with good typing skills
  • effective written communication skills
  • ability to operate basic business machines such as calculator, fax, printer, copier
  • self motivated
  • maintain a professional appearance
  • at least 1 year of experience answering phones in a customer oriented environment
  • demonstrate pleasant and appropriate phone etiquette
  • excellent listening and verbal skills
  • proficient with Windows
  • high school diploma or equivalent
  • team player
  • responsible and dependable
  • high personal standards and values
  • excellent client care and service excellence
  • effective communicator
  • flexible and cooperative

Job Duties

  • participate and monitor front of house to ensure all guests are met and welcomed
  • offer a comprehensive range of information and homecare services
  • pay special attention to front line guest service excellence standards
  • manage point of sale system
  • answer phones with pleasant and appropriate etiquette
  • maintain a professional appearance at all times
  • provide excellent client care and attention to detail

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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