Guest Services Event Staff | Part-Time | Pan American Center
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.50
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group is a global leader specializing in venue development, management, and premium hospitality services dedicated to the live event industry. The company offers an unmatched, comprehensive, 360-degree range of solutions tailored for a portfolio of world-class owned venues, as well as a client list that includes some of the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Oak View Group's mission is to deliver exceptional experiences through innovation and dedication, supporting the live event industry through expert services and venue management that creates memorable moments for guests and fans alike.Show More
Job Requirements
- High school diploma or equivalent
- Customer service experience preferred
- Ability to communicate effectively and clearly
- Must be able to stand for extended periods
- Must be able to work nights and weekends
- Positive attitude and teamwork skills
- Ability to handle difficult situations calmly and professionally
Job Qualifications
- Experience in a hospitality or entertainment environment is preferred
- You must love working with and helping people
- Ability to stand for long periods of time
- You must be able to maintain a positive attitude while handling difficult situations
- Flexible schedule, availability to work most home basketball games
- Weekend availability is needed
Job Duties
- Prepare your assigned section for guests, this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor
- When gates open, welcome our fans with a great smile and helpful attitude
- Scan event tickets ensuring that the proper ticket is being used to gain entry
- Assist fans in locating their ticketed seats
- Being alert and proactive to potential hazards and reporting incidents when they occur
- Monitor your assigned area for issues and opportunities to make lasting memories for our fans
- Respond to all guest concerns/complaints promptly and in a professional manner
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: