Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
The role is offered by a renowned arena that hosts a variety of thrilling sports and entertainment events. This establishment is committed to delivering excellent guest experiences, ensuring attendees enjoy safe, memorable, and exciting events. The arena attracts diverse crowds for different occasions, such as basketball games, concerts, and other live entertainment events, making it a vibrant and dynamic place to work. The team behind the organization prioritizes guest satisfaction, safety, and creating an engaging environment that leaves a lasting impression on all visitors.
The Guest Services Event Staff position plays a pivotal role in this mission. As a... Show More
The Guest Services Event Staff position plays a pivotal role in this mission. As a... Show More
Job Requirements
- High school diploma or equivalent
- Ability to stand for long periods of time
- Excellent interpersonal and communication skills
- Must be able to maintain a positive attitude while handling difficult situations
- Flexible availability including most home basketball games
- Weekend availability
- Ability to follow safety protocols and building policies
Job Qualifications
- Experience in a hospitality or entertainment environment is preferred
- You must love working with and helping people
- Ability to stand for long periods of time
- You must be able to maintain a positive attitude while handling difficult situations
- Flexible schedule availability to work most home basketball games
- Weekend availability is needed
Job Duties
- Prepare your assigned section for guests including wiping down seats looking for potential hazards reporting any issues to a supervisor
- Welcome fans with a great smile and helpful attitude when gates open
- Scan event tickets ensuring that the proper ticket is being used to gain entry
- Assist fans in locating their ticketed seats
- Be alert and proactive to potential hazards and report incidents when they occur
- Monitor your assigned area for issues and opportunities to make lasting memories for fans
- Respond to all guest concerns or complaints promptly and in a professional manner
- Assist guests in ADA accessible seating sections
- Enforce all building policies and procedures to ensure a safe environment for all guests
- Manage the foot traffic flow of large crowds
- Check identification of guests to verify age requirements for purchase of alcohol
- Be knowledgeable about arena emergency evacuation plan to safely assist guests during emergencies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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