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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.25 - $22.75
Work Schedule
Standard Hours
Benefits
Paid sick leave
Online access to personal information and paystubs
Participation in company-wide rewards program
Discounts on mobile phone service, travel, and retail
Daily pay option with DailyPay
Access to online learning modules via Sun University
Vacation RV site rent discounts at Sun Outdoors locations nationwide
Job Description
Sun Outdoors is a leading company in the hospitality and outdoor resort industry, specializing in providing exceptional experiences at their carefully managed RV resorts across the nation. With a reputation for innovation and dedication to guest satisfaction, Sun Outdoors is committed to creating memorable experiences in beautiful outdoor settings, blending the comforts of home with the adventure of the great outdoors. Their resorts cater to a diverse clientele comprising travelers, vacationers, and residents who seek outstanding customer service, quality amenities, and a welcoming community environment. As part of an industry-leading organization, Sun Outdoors prides itself on fostering a supportive and... Show More
Job Requirements
- High school diploma or GED
- Two years in administrative experience
- Six months of experience using property management or reservation systems preferred
- Six months of hotel or resort front desk experience preferred
- Strong customer service skills
- Excellent telephone skills
- Good problem solving skills
- Professional appearance
- Intermediate to advanced computer proficiency with Microsoft Office Suite
- Must have a valid driver’s license
Job Qualifications
- High school diploma or GED
- Two years of administrative experience
- Strong customer service skills
- Excellent telephone skills
- Good problem solving skills
- Professional appearance
- Intermediate to advanced computer proficiency with Microsoft Office Suite
- Valid driver’s license
- Experience with property management or reservation systems preferred
- Hotel or resort front desk experience preferred
Job Duties
- Greet and establish rapport with guests, current and prospective residents
- Field resort comments, suggestions, and complaints to the RV Resort Manager
- Maintain petty cash fund and record expenditures properly
- Perform general administrative functions such as answering phones, typing, photocopying, faxing, filing
- Collect and post resident security deposits, processing fees, rent, and other fees
- Prepare and distribute resort communications including rule reminders and newsletters
- Assist with guest reservations in person and via phone
- Ensure office supplies are stocked and prepare orders
- Assist with planning and coordinating guest and resident events
- Assist with preparation of marketing materials
- Make collection calls for rental payments and submit bad debt files
- Process resident move-ins and move-outs
- Maintain resort records, reports, and files
- Refer sales prospects to management and enter data into property management system
- Obtain and track approvals on prospective resident applications
- Assist prospective residents with inventory checks and rental applications
- Review and code invoices and payables and submit for approval
- Check guests in and out for reservations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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