Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $23.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Tuition Assistance
Paid holidays
Flexible spending account
Pet insurance
legal services
Identity Theft Protection
Job Description
La Sierra University is a distinguished institution of higher education located in Riverside, California, known for its commitment to academic excellence and fostering a supportive community environment. As a private university grounded in Christian values, La Sierra University offers a range of undergraduate and graduate programs designed to prepare students for professional success and meaningful leadership in their chosen fields. The university provides a welcoming and inclusive campus experience, emphasizing personal growth and service to others. It is renowned for its comprehensive enrollment services that drive student recruitment and retention, reflecting its dedication to nurturing aspiring scholars and future professionals.... Show More
Job Requirements
- Bachelor's degree from an accredited institution
- 1-2 years of experience in event coordination, hospitality, or student services
- Experience supervising student workers or staff
- Experience coordinating large-scale events or hospitality functions
- Prior experience in a higher education or recruitment setting
- Excellent verbal and written communication skills
- Strong organizational and logistical management abilities
- Proficiency in Microsoft Office Suite and other relevant applications
- Ability to manage multiple projects and deadlines simultaneously
- Customer service oriented with leadership skills
- Problem-solving and critical thinking skills
- Flexibility to adapt to changing recruitment needs
- Ability to read, analyze, and interpret business and technical documents
- Ability to write reports and business correspondence
- Ability to present information effectively to varied audiences
- Knowledge of mathematical concepts such as probability and statistics
- Ability to solve practical problems
- Knowledge of Microsoft Office Suite
- Typing speed of at least 50 words per minute
- Valid California driver license
- Ability to supervise student workers
Job Qualifications
- Bachelor's degree from an accredited institution
- 1-2 years of experience in event coordination, hospitality, or student services
- Experience supervising student workers or staff preferred
- Experience coordinating large-scale events or hospitality functions
- Prior experience in higher education or recruitment setting highly desirable
- Excellent verbal and written communication skills
- Strong organizational and logistical management abilities
- Proficiency in Microsoft Office Suite and relevant applications
- Ability to manage multiple projects and deadlines simultaneously
- Customer service oriented with leadership skills
- Problem-solving and critical thinking skills with strong attention to detail
- Flexibility to adapt to changing needs during recruitment cycles
- Ability to read, analyze, and interpret business periodicals and technical procedures
- Ability to write reports, correspondence, and manuals
- Ability to present information and respond to questions effectively
- Knowledge of mathematical concepts including probability and statistics
- Ability to solve practical problems and interpret a variety of instructions
- Knowledge of Microsoft Office Suite and typing speed of 50 wpm
- Valid CA driver license
- Supervisory experience with student workers
Job Duties
- Coordinate and schedule campus tours for prospective students, families, and groups
- Recruit, train, and supervise 4-6 student ambassadors/tour guides, ensuring consistency and quality of visitor experience
- Develop training materials and ongoing communication strategies for tour guide staff
- Serve as the primary point of contact for campus visit requests, inquiries, and follow-up
- Collaborate with the Sr. Associate Director of Recruitment on the planning, organization, and execution of major recruitment events including University Experience, SOAR (New Student Recognition), Open Nest (Open House), and others
- Coordinate with campus departments to ensure communication and logistics for events and hospitality needs
- Support the execution of smaller recruitment activities, ensuring guests feel welcomed and engaged
- Manage and maintain the Welcome Center, ensuring a professional, organized, and friendly environment
- Maintain inventory of recruitment materials such as travel pieces, scholarship sheets, RFI forms, pens, and publications
- Oversee inventory of t-shirts, swag, and giveaways for prospective students
- Coordinate shipments of promotional packages to prospects, applicants, and admitted students
- Manage and maintain Enrollment Services transportation resources including golf carts and departmental vehicles
- Oversee the university apartment (Viano) used for visiting students, families, and special guests
- Track and analyze visit and event participation data for enrollment management purposes
- Evaluate the effectiveness of tours, events, and hospitality services, providing reports and recommendations to the VP
- Set the standard for excellent customer service and ensure student staff embody these practices
- Perform additional responsibilities and tasks as assigned by the Assistant Vice President for Enrollment Services to support departmental goals and ensure smooth operations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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