Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible scheduling
Job Description
W South Beach, located at 2201 Collins Ave, Miami Beach, Florida, is part of the prestigious W Hotels portfolio under Marriott International. Renowned for its vibrant and luxurious atmosphere, W South Beach offers guests a unique blend of modern style and exceptional comfort in one of the most iconic beachfront locations. As a leader in the hospitality industry, Marriott International is committed to creating inspiring environments where employees can thrive personally and professionally. The hotel embraces a culture that values creativity, inclusivity, and innovation, making it an excellent place for individuals passionate about delivering unparalleled guest experiences.
The ... Show More
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Job Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to communicate clearly and professionally
- Strong customer service skills
- Basic knowledge of property amenities and local area
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to communicate clearly and professionally
- Strong customer service skills
- Basic knowledge of property amenities and local area
Job Duties
- Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
- Contact appropriate individual or department as necessary to resolve guest call, request, or problem
- Follow up with guests to ensure their requests or problems have been met to their satisfaction
- Receive, record, and relay messages accurately, completely, and legibly
- Respond to special requests from guests with unique needs
- Communicate VIP arrivals to designated personnel for escort and delivery of amenities
- Follow all company policies and procedures
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Job Qualifications
Experience
No experience required
Job Location
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