Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $29.70
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
The Ritz-Carlton Washington D.C. is part of The Ritz-Carlton portfolio of luxury hotels, known worldwide for exceptional service, sophistication, and providing guests with memorable experiences. Located at 1150 22nd St NW in Washington, DC, this prestigious hotel offers an environment where tradition meets innovation in luxury hospitality. The Ritz-Carlton brand is synonymous with excellence, maintaining the highest standards of quality, comfort, and individualized attention. With a global reputation that attracts top hospitality professionals, the hotel emphasizes a culture of respect, creativity, and team collaboration. The Ritz-Carlton Washington D.C. is committed to fostering a diverse and inclusive work environment where every... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- Must be able to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
- Ability to follow company policies and procedures
- Strong communication skills
- Customer service orientation
- Ability to maintain confidentiality
- Availability to work full-time
- Commitment to uphold The Ritz-Carlton Gold Standards
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to communicate clearly and professionally
- Strong customer service skills
- Ability to work effectively as part of a team
- Basic problem-solving skills
Job Duties
- Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
- Contact appropriate individual or department as necessary to resolve guest call, request, or problem
- Follow up with guests to ensure their requests or problems have been met to their satisfaction
- Receive, record, and relay messages accurately, completely, and legibly
- Respond to special requests from guests with unique needs
- Communicate VIP arrivals to designated personnel for escort and delivery of amenities
- Follow all company policies and procedures and maintain professional appearance
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
No experience required
Job Location
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