FMOLHS

Guest Services Concierge (Full Time)

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible Schedule

Job Description

Our facility is a trusted healthcare provider dedicated to delivering exceptional patient care and creating a welcoming environment for every visitor. As a key part of our team, we prioritize safety, security, and customer service to ensure a positive experience for all who enter our premises. We are currently seeking a Fast Pass Representative to join our frontline staff and serve as the first point of contact for guests entering the facility. This role plays a crucial part in maintaining a secure and organized environment while delivering friendly and professional service.

As a Fast Pass Representative, your primary responsib... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or security-related roles preferred
  • Ability to verify identification and confirm visitor authorization
  • Excellent communication skills
  • Attention to detail
  • Professional appearance
  • Availability to work various shifts including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Experience in customer service or frontline roles preferred
  • Strong communication and interpersonal skills
  • Ability to operate security verification systems
  • Attention to detail and ability to follow procedures
  • Professional and courteous demeanor
  • Capability to handle stressful or emergency situations calmly

Job Duties

  • Verify identification through the facility's security system
  • Confirm visit authorization for guests
  • Provide clear directions to patients and visitors
  • Maintain a safe and welcoming environment
  • Deliver exceptional customer service and professionalism
  • Assist with managing visitor flow and security protocols
  • Report any suspicious activities or concerns promptly

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.